Virtual Reality and Augmented Reality in the Workplace


Feb 22, 2023 ·


Virtual Reality and Augmented Reality in the Workplace

The application of Virtual Reality (VR) and Augmented Reality (AR) has always been quite popular in the gaming and entertainment industry. Now, companies are also using AR and VR in their workplace. These two technologies transform the ways a company functions from training recruits to improving internal communications.

Want to know the role and benefits of implementing VR and AR in the workplace? Check the points below.

Immersive Experience

VR involves workers in a fully artificial environment that can be realistic or imaginary. The VR system replaces the real-world sensory input with information from the simulated environment. For instance, a VR system can help you deliver immersive training for dangerous and delicate processes that influence mental mechanisms and connect theory with a practical approach.

AR delivers auditory, visual, and olfactory information, which boosts employees' performance and productivity. An AR system can help in displaying relevant information regarding a technician's view on machinery or instructions to repair.

Better Training

VR and AR can boost employees' performance on multiple tasks. Employees using VR can quickly implement the most effective procedures and make much fewer mistakes than those who don't use VR. It also improves employees' memory retention.

Both VR and AR can help employees to recollect what they had learned more than those who had only traditional training. As AR is more effective in training, it may be included in future employee training sessions.

Filling the Employee Skills Gap

Various offices experience a skill gap because of multiple job profiles even if the workforce stays the same or reduces. It can cause difficulties for employers by decreasing employee productivity and turnover. VR and AR can help in filling the skills gap by teaching new skills to employees in a real-time environment.

Companies use AR in their workplaces to deliver direct instructions and information to employees. It helps people who are required to do difficult tasks or fix issues. For instance, Boeing uses AR to help technicians to arrange planes. As experts can see diagrams and instructions on aircraft, they can easily do their work.

Clear Communication

VR and AR help employees visualize ideas, collaborate and communicate clearly with each other. VR helps companies to use the real-world environment for emergency or safety purposes. Clear communication helps in securing any process conclusion that prevents confusion and mistakes.

Dedicated Customer Support

VR improves customer support by delivering better training to customer executives. When improving customer service, your workforce may get exposed to different situations with different issues. Staff can learn how to handle difficult situations and fulfill customer expectations.

AR can help in improving customer support in your workplace by offering clients products/services visualization. An AR visualization can show a customer how to use an item easily.

Design and Prototyping

VR and AR function as great technologies for design and prototyping. As they can offer real experiences, designers can better understand how customers will interact with products. Plus, VR and AR can help in speeding up the design process by helping experts make real-time changes and get immediate results.

Easy Navigation

VR and AR ease navigation processes in multiple fields, including:


AR implies navigation-related operations in a warehouse. AR workplace reflects real-time data regarding inventory and items in the warehouse with visual cues. AR apps minimize costly mistakes in the workplace. VR does a vital job of creating enveloping simulations of the warehouse setup. As users get acquainted with the space, they can easily plan their route.

Companies using technologies have the power to transform warehouse logistics and help workers visualize and navigate the setup. Coca-Cola and Amazon are a few leading players that have used VR and AR and then generated more revenues.


VR and AR create a realistic environment and help medical professionals to understand a patient’s anatomy, design models for manipulation, and deliver a more comprehensive report of the patient’s condition. Experts can practice and improve complex procedures before implementing them on a patient.

VR can perfectly guide endovascular processes, like the placement of stents in arteries. VR-guided actions reduce complications and procedure time. AR can facilitate planning and perform complex surgical procedures with more accuracy. AR/VR-guided surgeries minimize complications and hospital stay periods.

Digital Companies

VR creates a digital office space perfect for meetings and collaboration. After the outburst of Covid 19 pandemic, several companies now allow employees to work from home. VR and AR have made remote working possible and easy for employees.

An AR workspace offers a virtual desktop that helps in accessing files and apps from anywhere. AR doesn’t require extra accessories or solid hardware. Users can use the technology through smartphones.

The Bottom Line

VR and AR have a high potential in workplaces because of the points discussed above. They are turning out to be fundamental tools for businesses to deliver a great experience to their workforce. An increasing number of companies are implementing VR and AR to boost employee performance and productivity. As technology keeps advancing, the workplace will have more advanced VR and AR implementations.